How do I pay my utility bill online?

First Time Users:

You will need the following information to set up your account:

Recent Utility Statement
Last Name or Business Name - enter exactly as on the utility statement including spaces, suffixes, and punctuation
Address
Full Utility Account Number - example 001234-000
Email Address
New Password

Dashboard - displays summary information about your account and quick links to other information that is available
Add Credit - enter credit card information for the payment
- Note: if this is the first payment or the payment method has been changed, the bank may process an additional $1. This is a temporary pending transaction. The final transactions that appears on your bank statement should be the amount of the bill.
- To avoid interruption of service, online payments should be made 24 hours before a schedules delinquent date.
My Bill - Displays the current bill
Activity - Displays payment and billing transactions from your account. Detailed billing information can be viewed by clicking on the billing transaction.
My Profile -
- Change the email and password
- Verify Email Address - not used
- Add multiple accounts to you online account
- Contact Us - email address and phone number to contact Alexander City Utility Collections representatives