Gas

The Alexander City Gas Department is responsible for maintaining the city's natural gas system in compliance with Federal regulations. We have provided natural gas to approximately 4,200 customers since 1952. Our city currently maintains 150 miles of natural gas lines.

Important Safety Information

If you smell gas, you should leave the area and use a cell phone or a neighbor's phone to contact us immediately. We will promptly assign a crew to investigate the complaint. After the problem is located, we will secure the area, offer advice, and provide customer assistance.

Preventative Measures

Have your gas equipment serviced by a qualified service person periodically
Consider installing a CO detector
Keep flammable materials at least three feet from gas appliances
Do not hang objects from gas pipes
Never use the kitchen range as a heater
Know where the shut-off valve is at the meter (this valve should be closed only in the event of a gas emergency)
Teach small children to stay away from the gas stove and other gas appliances

Call Before You Dig

Alabama 811 is a service that assists customers by locating underground utilities, such as natural gas lines. Section 37-15-1 through Section 37-15-11 of the Alabama Code of 1975, requires a 48-hour notice prior to any excavation (landscaping, building, utility repairs, mailbox installation, etc.). A crew designated to locate natural gas lines will identify the lines in the designated area of construction at no cost.

Excess Flow Valve (EFV) Notification

Federal Regulation (49 CFR - 192.383(d)) regarding gas pipeline safety requires Natural Gas Utilities to notify customers of their right to request installation of an Excess Flow Valve (EFV) on their existing gas services line. If you would like to have an EFV installed on existing natural gas service lines, such costs, if any, will be the responsibility of the property owner. Please contact our office for additional information.

Energy Conservation Tips

Make sure your home is well insulated
Make sure your pilot lights and burners are adjusted for maximum efficiency
Use caulking or weather stripping to seal any cracks around windows or doors
If your home doesn't have storm windows and doors consider having them installed or for temporary less expensive alternative use clear plastic over windows and doors
Use an insulating water heater blanket on water heaters located in unheated areas
Check your ductwork for cracks, holes and separated joints
Close crawl space vents in the winter and reopen them in the summer
Set your thermostat at 68 degrees during the day and 55 degrees at night
Repair any leaking faucets-especially on the hot water side
Take quick showers instead of baths-showers usually, take less hot water
Use your washing machine and dishwasher only with full loads
If you are going to be away from home for several days set your heating thermostat at 55 degrees and your water heater control to vacation or pilot