Report an Issue

report an outage

City power customers may utilize this form to report an outage. If your service provider is Alabama Power, click here

garbage cart

Complete and submit this form to report a complaint about missed garbage pickup, damaged cart, or general garbage contractor issues. 

Phone:

256-329-6700

Hours of Operation:

Monday - Friday

7:30 a.m. - 4:30 p.m.

Mailing Address:

281 James D. Nabors Drive

Alexander City, AL 35010